30 Day Money Back Guarantee
At StandingDeskSupply, we pride ourselves on selling the best ergonomic office furniture on the market.
You may return an item for a full refund within 30 days of delivery. If you’d want to return an item, please notify us via email at firstname.lastname@example.org . We will send you back a return authorization form to include with your package. After that, just send the product back to us and we’ll issue a credit within 48-72 hours once the item is received.
Please note that return shipping costs will be deducted from your total refund amount. In rare cases, a manufacturer's restocking fee may apply. Items must be in new condition and in the original packaging to qualify for the 30 day money back guarantee.
If your item arrived damaged or defective, we will issue a prompt replacement. Please carefully read ALL Shipping Confirmation emails we send to ensure all packages are received properly and damages are noted so we can expedite your replacement. Also, please see the “What if my product is damaged” instructions below.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt. If your item(s) do arrive damaged, please send photos to email@example.com and we will process an immediate replacement.
Which payment methods do you accept?
Accepted Payment Methods:
- Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)
- Amazon Payments
What is your return policy?
We offer a 30 Day Money Back Guarantee On All Items. Check out our 30-Day Return Policy Here.
Do you ship to commercial businesses and schools?
Yes! We work closely with several corporations and schools to furnish their workspace at the best possible price.
All bulk orders are eligible for custom quotes and discounts. We can immediately supply W9 forms upon request.
What is your cancellation policy?
You can cancel any order for a 100% refund before it has shipped out. Please notify us immediately at firstname.lastname@example.org you would like to cancel your order. Once the order has shipped, it is subject to our 30-Day Return Policy.
What if my product is damaged?
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, even damage to the box, you should make note of it when signing for delivery. If you’re unable to open the package during delivery but suspect damage, write “suspect damage” on the delivery receipt.
If your item(s) do arrive damaged, please send photos to email@example.com and we will process an immediate replacement or compensation (usually within 1 business day).
How do I place an order?
To place orders by phone, call us at 732-290-5564.
To place an order online, simply click “Add To Cart” on your preferred product and proceed to checkout via “Secure Checkout”. Enter your shipping and billing information and complete checkout.
You will receive an immediate order confirmation and we will process your order immediately.
How do I know when my order will ship?
Once you place your order, you will receive a confirmation email confirmation credit card authorization and shipping/billing information.
We will immediately process your order and you will receive an email confirming your order has shipped once it leaves the warehouse.
If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.
Will you send an order confirmation via e-mail?
An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.
Do you charge sales tax?
We are located in Delaware and do not charge sales tax. This alone can save you hundreds of dollars compared to ordering elsewhere.
Can I change my order?
Yes, you can change your order at no cost by simply emailing us at firstname.lastname@example.org and requesting the change. Any price difference will be credited to your card or we will send you a custom invoice to pay the difference. Orders can only be changed before shipping.
How long will it take for my order to ship?
Depending on the brand, orders may ship out the same business day or take up to 2 business days to ship. On rare occasions order shipment may take longer due to unforeseen delays.
You can get immediate assistance regarding the status of your order by emailing email@example.com or calling 732-290-5564.
We GUARANTEE the fastest processing and shipping times in the industry, along the most responsive customer service, period.