Skip to content

Free Shipping

Payment Plans Available

Online Support

Focal Warranty

Focal Upright Warranty

Focal Upright Furniture LLC (aka Focal) offers a limited lifetime warranty for almost all products, with a few key exceptions.
(For warranty newbies, this means that the product is covered for-ev-er, but specific parts may have shorter coverage periods.)

For the warranty to be valid, you must:

  1. Have your original proof of purchase (Your receipt or your purchase order work. Your steel-trap memory, unfortunately, does not.

 
Additionally, there are few cases in which the warranty does not apply:

  • Normal wear and tear
  • Abuse, misuse, or accident
  • Damage due to improper installation
  • The substitution of any unauthorized non-Focal components for use in the place of Focal components
  • Damage caused by a carrier or due to transport
  • Any damage due to service, maintenance, modifications or tampering by anyone other than an authorized Focal representative

 

Warranty Information by Product

MOGO

Mogo Seat-blk cushion, extended

1 Year Warranty
MOBIS

Mobis Seat-blk cushion, right 3-4 view

Lifetime Warranty with the Following Exemptions:
5 Year Warranty: Seat Cushion, Piston
PIVOT

Pivot-Seat-Scaled-Blk-Cushion

Lifetime Warranty with the Following Exemptions:
5 Year Warranty: Seat Cushion, Piston
LOCUS

Locus Seat-blk, blk cushion, right 3-4 view

Lifetime Warranty with the Following Exemptions:
5 Year Warranty: Seat Cushion, Piston, Wheels, Grip Tape
ALL DESKS

Locus Sphere-blk, no seat

Lifetime Warranty with the Following Exemptions:
1 Year Warranty: Desk Mat
5 Year Warranty: Lifting mechanism
10 Year Warranty: Desk Top
ALL TABLES

Confluence-8_perspective_no mobis-black top

Lifetime Warranty with the Following Exemptions:
5 Year Warranty: Lifting mechanism
10 Year Warranty: Table Top
ANTI-FATIGUE MAT

Anti-Fatigue-Mat-overhead

5 Year Warranty
FOOT REST

Foot Rest_perspective

5 Year Warranty
LED LIGHT

led-light3

5 Year Warranty
ALL DESK SHELVES

Sphere Desk Fixed Shelf_black

Lifetime Warranty with the Following Exemptions:
10 Year Warranty: Shelf Top
CABLE TRAY

Locus Desk Fixed Shelf, black

Lifetime Warranty
IMAC BRACKET

iMac Bracket

Lifetime Warranty
DESK STABILIZERS

LDS-1000-orig

Lifetime Warranty

Note: For bundled products, please refer to the warranty information for the individual products.

 

If your product fails under warranted ordinary use, we will make it right in one of 3 ways at our option:

  • Repairing the affected component or product at no charge
  • Replace the affected component or product at no charge
  • Refund the purchase price for the product (if replacement or repair isn’t a viable option)

 
Need to make a warranty claim or request to purchase parts? Contact us directly at email at hello@standingdesksupply.com

What Customers Are Saying...

Ever since making the switch my energy
levels are through the roof during and
after work. Thank you again so much!

Cassy R.

Thank you so much for getting my desk
to me so quickly. I couldn't be happier!

Edric B.

Walking and working was a game
changer for me. I have more time to
spend with my family since I don't...

Fast shipping

We offer free shipping on all
US domestic orders

Customer Satisfaction

Money back guarantee for returns within 30 days of purchase*

Customer Support

Our knowledgable support team is
available via phone, email, and chat